dear sony....e thinks me write companies more often
Monday, Apr. 26, 2004
A few weeks ago I discussed a new product being released
by Sony.� The E-book LIBRI�.� It is an e-book reader.�
While it appears to be an awesome product and will in my opinion
revolutionize e-ink, and e-paper for that matter, it is being released with
much confusion about the availability of ebooks and user ability due to the
publishers of this world insisting that they somehow be the controllers of the
written word rather than the public at large having the ability to retain
ownership of sorts to paid for text.
I
whined, complained, bitched and basically went over this back and forth with
Bryan because Bryan�s the one who showed me this new product that was recently
released in Japan�due out in the U.S. on an unspecified date.� Bryan told me to write an email to the
powers that be over at Sony. I scoffed.�
I put it off all weekend.� He
kept on me about it and then he critiqued the hell out of my email and I
eventually tired of it and just emailed it off.� It went like this�.
(check
out the actual reply I received below that!!!�
I suppose it pays to make your opinions be known to the powers that be�even
at freakin Sony!!!)
Dear
Sony and all Affiliates Pertaining to the LIBRI�,
I
would like to share a few of my thoughts regarding your new technology
and the ebook world at large.
As a
consumer who spends on average of 15% to 20% of my annual income on books
and book related items, I fully intended to buy your product even though
there is conflicting and unclear information all over the Internet about
your new technology. While I agree hands down the technology is
amazing and �kudo�s to you for that achievement�. I am quite
concerned about the �ownership� laws and issues surrounding ebooks
themselves.
There
is no clear dividing line between �renting� and �owning� ebooks and the
laws that surround ownership of said materials. My understanding is
that your device only allows the end user access to books on a rental
basis. I see this as a great disadvantage being the end consumer.
If I
want to �rent� books I can go to the library and pocket the nearly $400
that your device is currently retail listed at. Why pay a rental
fee for the same book�s I can access for free at the local library?
While the cost per rental book appears to be somewhere around five US
dollars and this is fair pricing, I do not see this fee as being
equivalent to the non-existent fee at a library where I can re-check out
a book for no cost and have adequate time to read it.
Also,
once I purchase a book at the local bookstore, it is mine to do with as I
please. If I want to lend it out, that is perfectly legal since I have
paid for the product once and can only be charged once. I can resell this
item at a lower cost and use the proceeds to again purchase another book
thereby giving my money to the publishers for another book while also
getting a big selection of items to read.
I can
pay for ebooks on sites like amazon.com and the like thereby paying for
the item one time and retaining personal ownership of that book for an
unlimited amount of time. I have read that your LIBRI� will only
provide the end user access to a specified amount of books for only a
specified amount of �rental time�. While I�m all for rental books,
I have never been a big fan of libraries since I like to read at my own
leisure. As a consumer of books on a very frequent basis, I am
looking for choices, lots of choices. I want to be able to read
magazines, newspapers, fiction, non-fiction and any and every other
choice in the word world.
It is
my ferverant hope that all of the hard work towards the e-ink technology
and the LIBRI�, doesn�t go down the drain to poor end user
satisfaction. I want to read the Wall Street Journal on my e-book
device. I want to be able to read on the LIBRI� in the same manner
at which I can currently read and access documents and books on a Sony
Clie�. I cannot imagine for a minute that I am alone with my
feelings on this matter.
Furthermore,
I believe there are wonderful things that can be done to protect the
publishers as well as the end user from the nightmares that Napster�esque
sites could create for the publishing world at large. I believe
there is a certain segment of the consumer population that will not
easily drop their addiction to paperback books at the drop of this new
technology. But I see all new technology as a movement into the
future with better products that give us more options and choices.
I am upset that I can have these choices with PDA�s that Sony developed
but I cannot have these same choices with the new Sony LIBRI�. I
want unlimited choices in format as well.
I am
excited about your new technology. Just as excited as I was when I
was 15 years old and bought my first Walkman. That device changed
the way I listened to music. It was revolutionary and I feel the
LIBRI� has the capability of doing the same thing to the book world.
I will most likely buy this device if I have access to newspapers, PDF
formats and PDA similar software that allows me to read mobipocket and
the like formats. But if you intend to segregate my readability to
your �rental� option only, then why should I buy a LIBRI� and not a Sony
Clie PDA that will allow me to not only read but own what I pay
for? The average PDA is of course not up to par on the reading
quality but I would own a book once I pay for it. If I go to the
bookstore and buy a book I can give it away, I can donate it to charity,
I can do what I wish with it. And I can certainly read it at my own
leisure without fear of losing access to what I have paid for after a
mere 60 days.
As
long as the powers that be try to control my personal ebook ownership
then even if I do own a LIBRIe� is it then only one giant glorified
library card/pass?? That�s a scary thought. I�m buying into
being controlled by a higher power? Why not then call it what it is and
be fair to the public at large.
I
admit there�s a lot of confusion surrounding your new device and I�d just
like to say�.
Can
someone please explain�before I lose interest in your product.
Thank you so much
for your substantive and passionate letter. I would like very much to
speak with you and share a little bit about what we are doing in the USA
regarding this initiative. You touch on several very important
topics, and you can be assured that I am grappling with these as Sony
considers how best to go forward with such business in the USA. I
would very much value your input and would enjoy speaking with you at your
convenience.
Please send me
a phone number and suggested times to call.